faq

No video is displayed

By February 13, 2018 No Comments

If no video is displayed when you are logged in, the Flash plugin has been disabled in your browser.

To solve this problem, you can either:

Below is the procedure for authorizing Sidemash domains to run Flash

Enable Flash on Google Chrome and Firefox

1
Make sure you are on beta.sidemash.com
2
Click on the padlock to the left of the address bar
3
Select Flash and set to “Always allow on this site”
4
Refresh page

1 Make sure you are on our beta https://beta.sidemash.com

2 Click on the padlock to the left of the address bar

3 Select Flash and validate the option “Always allow on this site”

4 Refresh page to validate new settings

Alternative method using the menu (on Google Chrome)

If the padlock is not displayed next to the address bar, you can activate Flash by going to your browser settings.

Go to your browser’s Flash settings Parameters > Advanced settings > Content settings > Flash (or copy and paste directly into your address bar chrome: //settings/content/flash).

In authorized sites, add domains http://beta.sidemash.com and http://www.sidemash.com

Restart the browser.

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